Verified identity
The people and organizations touching a transaction should be connected to the expected load context.
Freight Custody
A framework for trust before freight moves.
Freight Custody is the discipline of establishing verified identity, documented authorization, and custody visibility across a freight transaction.
Why it matters
Traditional freight workflows were not designed to prove custody.
Teams often rely on phone calls, PDFs, screenshots, forwarded documents, and assumptions. These inputs can be useful, but they are difficult to turn into a clear record of identity and authorization.
SpotLock operationalizes Freight Custody.
The platform gives teams a structured way to invite participants, verify relevant parties, document authorization, share visibility, and retain an audit trail.
Core pillars
Three practical signals around every sensitive freight handoff.
Documented authorization
Approvals and handoffs should be captured as a record, not reconstructed from scattered messages.
Custody visibility
Approved parties should be able to see relevant verification and handoff status as the transaction progresses.
Where it applies
Use Freight Custody where uncertainty creates operational risk.
The framework is broad by design. It is useful whenever verification, authorization, and a retained record matter more than speed alone.
- New carrier onboarding
- High-value or fraud-sensitive shipments
- Pickup verification
- Delivery handoff documentation
- Post-incident audit trail
- Risk and insurance review
Request Demo
Turn Freight Custody into an operational workflow.
SpotLock helps teams apply the framework through verification, authorization capture, visibility, and audit records.